Agency ID & Login Page
Agency ID is 2767910643
https://login.www.vaxvacationaccess.com/
Contact
Deb Yordy
Business Development Manager
DC, DE, MD, KY, TN, VA, & WV
240.444.5211 | dyordy@algvacations.com
Follow me on Facebook; https://www.facebook.com/debbie.yordyalgvacations/
Training & Education
VAX & ALG 101 Training Video by Deborah Yordy
Whenever possible, please make use of our DIY pages in the VAX Education Library for many of the things you can do in VAX without having to call in. Click here to access the Education Library
If you need immediate assistance please refer to the contact information below. Otherwise I will respond once I have had a chance to read, research and/or have an answer or solution to your inquiry. Again, please refer to the information below for assistance or the VAX Education Library for a full list of DIY things you can do right in VAX without having to call in!!
I know many of you are concerned by the CDC's new ruling, we will be proactively communicating important information with you on a dedicated ALG Vacations page, we will be updating it continuously as information is received. Currently, there are no changes in ALG Vacations’ policies.
Refund Credit Resolution
If you have received a Refund or a Credit amount that you believe is incorrect, based on prior communication from ALG Vacations or existing policy, please click this link to fill out our new Refund/Credit Resolution Form: https://gcctech.wufoo.com/forms/z1hsbfqc02oe63j/
Important Department Contacts:
Travel Agent Support: TASupport@applelg.net
VAX Support Technology: vaxtechsupport@vaxvacationaccess.com Phone: 414.934.2900
Commission Inquiries: travelagencyadmin@applelg.net
ACH questions: ach@applelg.net
1099 Inquiries: 1099Inquiries@applelg.net
Waves Program: wavesrewards@applelg.net
Pre-Travel Support Contact Information: By-Brand Phone Numbers, Emails, VAX Anchor Store Pages, and more!
Funjet Vacations Contact Sheet
United Vacations Contact Sheet
Southwest Vacations Contact Sheet
Travel Impressions Contact Sheet
For During Travel Issues; If this is an emergency with clients travelling today or in destination, please contact our Day of Departure/During Travel/In Destination Team at: 24/7 After Hours Emergency Line 855-572-9893 or an email address for each brand can be found in the contact sheets above.
For Post Travel Issues, please click the following link to fill out the Customer Issue Follow Up Form; https://gcctech.wufoo.com/forms/zlocc86146sfrl/
For information on brand change and cancel policies and fees click here: Current Policies
Curious about which destinations and hotels are open? Click on this link; Let’s GO! Vacation Openings Also, don’t forget to bookmark our ALGV Advisor Update page for the latest news on policies, resources, technology, and more.
Thank you for your continued support!
Reservation Modification Library – Everything you need to know about managing current bookings: https://www.vaxvacationaccess.com/suppliers/apple-leisure-group/training-pages/library/library/?cmpid=EducationTMTC_MainTrainingpage_Banner_ModificationsLibrarylibrary
Self Help Library – Everything above plus additional topics regarding Making a New Booking, Travel Protection, Groups and more: https://www.vaxvacationaccess.com/suppliers/apple-leisure-group/training-pages/library/?cmpid=EducationTMTC_MainTrainingpage_Banner_Selfhelplibrary
CDC Updates – Everything we know from the CDC plus additional information on resort and destination covid testing and more: https://www.vaxvacationaccess.com/suppliers/apple-leisure-group/pages/cdc-guidelines/
Travel Protection – Everything you need to know about our Travel Protection Plus Cash Back and Travel Credit options: https://www.vaxvacationaccess.com/suppliers/apple-leisure-group/pages/travel-protection/?
cmpid=ALGSHOW_homepage_supplieraffiliations_multi_na_travelprotection
ALG Quick Reference Guide – Lots of great info here including the form you can use if you are disputing a refund or credit amount that you received from accounting: https://www.vaxvacationaccess.com/suppliers/apple-leisure-group/pages/algv-gives-you-more/?utm_source=nav&utm_medium=textlink&utm_campaign=algshowcase
Don’t forget to connect with me on Facebook at: Deb Yordy-Algvacations https://www.facebook.com/deb.yordyalgvacations/
