Cruise Lines
Theme Parks
All Inclusives, Hotels & MISC Accomodations
Travel Planning & Rental Cars
Excursions/Events/Tickets
MISCELLANEOUS (INSURANCE, ETC.)
Hilton Worldwide
Unlimited Rewards # ZD958310555
Hilton Booking Site
Hilton Travel Agents | Travel Portal for Agents
Show your clients the world and reap the rewards of commissions and exclusive offers through Hilton’s travel portal.
www.travelagents.hilton.com
MARRIOTT INTERNATIONAL
Here is the link for Marriott's Travel Agent Training:
https://hotelexcellence.marriott.com/servlet/HomeServlet
After you finish all the training you can book clients and book FAM-tastic rates at:
https://www.travelagents.marriott.com/travelagents/signin.mi
DELTA VACATIONS
Thank you for giving me the opportunity to join your biannual meeting. Hopefully you found information beneficial for your agency to help rebuild confidence in your customers traveling again soon. Below you will find great resource on Delta Vacations and Delta Air Lines traveling with confidence.
Key to restoring confidence and restarting travel will be education – staying updated on safety protocols, travel flexibility, destinations and accommodations.
Because of the fluidity of this situation, want to ensure you have pertinent information at your fingertip.
TRAVEL FLEXIBILITY & COMMUNICATION
· Stay updated on Delta Vacations Travel Waiver Policy located on WorldAgent Direct Landing Page: DLV Travel Advisory Waiver Policy
· Delta Vacations News updates:
If you are not signed up Delta Vacations Email Exclusives: Sign up to receive the latest news, incentives, special offers and promotions.
· NEW -- WAIVER INFORMATION
Building on its demonstrated commitment to flexibility for customers, Delta eliminates change fees
· Delta News Hub for Delta latest news updates.
You can provide your clients peace-of-mind knowing their vacation investment is protected.
Take advantage of reduced pricing on Trip Protection & Cancel for Any Reason.
Protect your clients vacation investment with our cancel-for-any-reason trip protection options.
As a reminder, if a client has TPP Standard or TPP PLUS and cancels using their TPP rather than a voucher, commission is protected at $100 per booking.
TRAVELING WITH US
· Destination reopening resources as flights become available and more countries are beginning to open for tourism, it is important to educate your clients with all restrictions and processes to rebuild confidence in travel.
Destination Reopening Resources
or
Snapshot of where Delta plans on flying over the next few months. Check back weekly as this information will continue to be updated and is subject to change.
Recommended resources for Travel Advisors:
· The individual Tourism Board/Convention Visitors Board website for the country/state they are visiting
· The hotel website
Delta Vacations supports your business and your clients.
· For the most up-to-date information: WorldAgent Direct: Book Confidently with Delta Vacations:
Destination, hotel & tourism partner updates along with new health & safety procedures.
CARING FOR YOU & YOUR CLIENTS
· Delta extend middle seat blocks into January 2021 giving you more space for safer travel
· Delta CARESTANDARD
Delta Air Lines teams up with RB the maker of Lysol to advance and disinfection protocols
Sharable videos for your clients:
When you are ready to fly, the Delta CareStandard keeps you safe from curb to baggage claim
· Watch how Delta ensures cleaner surfaces across travel journey
· How Delta is giving you more space for safer travel
· Is it safe to Travel? - See Delta's Layers of Protection for yourself!
From the moment you check in to when you reach baggage claim, you will experience the Delta CareStandardSM
, a new standard of care. We’ve joined forces with Lysol®, the expert in disinfection, to create a clean and hygienic travel experience. The Delta CareStandardSM
focuses on keeping surfaces clean and disinfected, giving you more space, and offering personal care at every point in your journey. Know that when you’re ready to fly, a safer, cleaner, and more flexible experience is waiting. If you’re traveling with one of our trusted partners, learn more about the measures each one is taking to keep you safe.
I am also including Delta Vacations product line options:
· Condominiums, Villas, Apartments and Rental Homes
Great products to promote to your clients base during this time, looking for that home away from home stay putting them more at ease to vacations with the family. This also is an opportunity to capture those customers booking Airbnb. Remember a great selling feature is that we vet all of our properties using Delta Vacation Quality Assurance Review for all of our suppliers.
Tip: You can filter on hotel selection page or on booking path under Origin code: – Dest Code: check “Request a specific hotel for your destination”
· EXTENDED! SKYMILES® MEMBERS SAVE UP TO $350 ON ANY GETAWAY WORLDWIDE
Go beyond the flight. Package getaways with Delta Vacations’ handpicked hotels, car rentals and activities. Plus, save your clients up to $350 off any booking, more bonus miles and unmatched service. If your clients are not already a SkyMiles Member, enroll them today, and they will immediately qualify for this offer. We hope that this exclusive promotion will incent your clients to rebook.
· New customizable e-postcards are now available on the Marketing Hub. They feature the “We’re ready when you are” message, and can be a great way to send reminders to your customers to use their vouchers prior to expiration.
There are three image options to choose from, and they are located in Marketing Hub under Advertising Pieces > ePostcards > Inspirational as well as Advertising Pieces > ePostcards > Miscellaneous.
Option 1: https://www.worldagentdirect.com/sitenav?tag=MARCOM_MARKETING_HUB&prod=NWV&id=3313
Option 2: https://www.worldagentdirect.com/sitenav?tag=MARCOM_MARKETING_HUB&prod=NWV&id=3314
Option 3: https://www.worldagentdirect.com/sitenav?tag=MARCOM_MARKETING_HUB&prod=NWV&id=3315
· Wanted to make sure you have information on how to add agents to WorldAgent Direct. If you need assistance with your login contact our Travel Agent Support Desk at 800 606 9899 Prompt #4. If you have your login information go to WorldAgent Direct / Resource Tab / Agent Profile Center – Manage Agent List/Add Agent to create a new agent profile.
· See attachment for our agent incentive program – Rewards to Go
· See attachment for our Customer Engagement Center contact sheet
If you have any questions about any of this information, please don’t hesitate to contact me directly.
Lucretia Webb I Business Development Manager
Delta Vacations I 700 South Central Ave I Atlanta GA 30354
404.998.3501 (C)
888.606.9899 #4 Travel Agent Support Desk
American Airlines Vacations
As a next step, each agent needs a personal login and password.
Click HERE to sign up and enjoy the benefits of booking with American Airlines Vacations:
• Commissionable private air fares in all cabins
• You and your customer earns AAdvantage miles on every package*.
• Mark-up allowance up to the full value of the package
• Attractive promo codes that don’t impact commission’s levels.
• 24 hour hold without deposit exclusive for travel agents.
• Payment flexibility up to 45 days prior to departure.
• Low deposit of $200 deposit per person plus the cost of the waiver.
• No fees for call center assistance.
• A low cost pre-departure insurance that allows free changes on before departure changes.
Don’t forget to include your AAdvantage account information, when completing the registration. Activation takes 24-48 hours to activate after creation.
Subscribe to our travel agent email to receive weekly updates on the hottest deals and exclusive travel agent incentives. Don’t miss out our fabulous vacation specials will be delivered to you each week.https://www.aavacations.com/agent/ns_agent.asp
Our Travel Agency Support desk can be reached by email at aa.travelagents@aa.com and is available Monday-Friday from 8:00am–10:00pm (CST).
**You will be hearing from our Vendor Maintenance department within 2-4 weeks regarding additional paperwork for payment setup**
Rental Cars
Please visit our below dedicated advisor websites to begin making reservations.
Enterprise Rent-A-Car https://ta.enterprise.com
National Car Rental www.nationalcar.com/ta
Alamo Rent-A-Car https://ta.alamo.com
Payments for commissionable reservations are disbursed through TACS (Travel Agency Commission Settlement) twice a month.
TACS payments are sent as a check by default unless you contact TACS directly to arrange for the payments to be electronically transferred to your financial institution. Please do not send your sensitive financial institution information to Enterprise.
If you have any questions regarding your payment statements, contact TACS directly at the dedicated TACS Enterprise Holdings Incorporated (EHI) toll free number: 844-673-5207 or via TACS email: ehitacs@nttdata.com.
For commission inquiries, you can reach each brand’s commissions department at the below email addresses:
Enterprisecommissions@erac.com
Alaska Railroad & RAIL EUrope
ALASKA RAILROAD
Your company is now an Alaska Railroad Travel Trade partner. Your Alaska Railroad Travel Trade account number is: 00504522. When you or someone from your company reaches out to us to make a reservation, inquire about rates, or for any other Alaska Railroad questions, please provide this number to the guest services agent so we may associate it to your account number.
If you would like “direct” access to booking on-line, please contact reservations@akrr.com to establish a username and password. Your company on-line web account is for rail only reservations. Booking hotels, tours and packages will be available after our next phase of development for on-line bookings. Until then, you would need to contact our reservations department by email or phone to reserve these services.
If you haven’t already done so, we highly recommend reviewing our Alaska Railroad Travel Expert Online Training Programs to learn more about all of our amazing routes, destinations and trains.
Please visit the following link to preregister for training opportunities:
https://www.AlaskaRailroad.com/traveltrade
Agent Benefits
During our summer season, July 1 through September 13, 2020, our Travel Trade partners and one companion may take one roundtrip ride per train on ALL Alaska Railroad trains at 60% off the full retail adult fares. This discount is valid for both Adventure Class and GoldStar Service, based on availability. The Alaska Railroad also extends one complimentary roundtrip train ride to our Travel Trade partners plus one companion on the Aurora Winter Train, September 19, 2020 through May 9, 2021. All non-rail tours and hotels will be sold at the best available rate. We look forward to providing you with a memorable trip(s) that will be helpful and informative to you in selling Alaska to your clients. Please feel free to contact our reservations office at 907.265.2494 or 800.544.0552 if you need any assistance. We look forward to our partnership and creating memorable rail adventures for you and your clients!
If you have any questions, please contact our reservations office at: 907.265.2494 or 800.544.0552.
Guest Services
907.265.2494 phone | 907.265.2323 fax
mailing: PO Box 107500, Anchorage, AK 99510-7500
physical: 431 W. 1st Ave, Anchorage, AK 99501
RAIL EUROPE
Need to sign up each agent individually. Email Johnna o get registered.
Royal Caribbean
UNIVERSAL
Universal Travel Booking Page via Vax
Certified Universal Specialist Perks
Universal Orlando Sales Training Program
Universal Mini Site is a link to mini-site – it’s our content-only site
Universal Orlando Blog – You can share these blog posts on social media. I always encourage my clients to use their ideas and put them in your own words and use your own images. Makes for great posts.
Contact Us
o Dedicated Travel Agent Team 1-800-224-3838
o Contact Us via the UniversalPartnerCommunity.com
Laura Reyes
Assoc Rep, Travel Industry Sales
Universal Parks & Resorts Vacations™
407.817.7537
UniversalPartnerCommunity.com
DollyWood
We do offer commission on our non-discounted published rates, AAA rates, and AARP rates regardless of how they are made, either online or direct call-in.
They require an invoice each time a reservation has actualized. You can inquire about the current rate and availability at 1-800-365-5996.
We look forward to serving you.
Brandi Salyers
Sales Manager
The Dollywood Company
2525 DreamMore Way | Pigeon Forge, TN 37863
Office: 1.865.428.9674
Fax: 1.888.409.2390
PRINCESS & CUNARD
OneSource Travel Advisor Center
https://www.onesourcecruises.com/onesource/
OneSource App
Booking Tools. POLAR Online is the industry's most powerful booking tool, designed to help you manage your business and save you time.
www.onesourcecruises.com
You need to call Johnna to begin setup & then call 800.544.9032
Norwegian Cruise Line
Norwegian Cruise Line’s Travel Partners Community!
A Magical Traveler is set up under telephone number 276.791.0643
Agency ID# 693398
Agent web site
Troubleshooting
Norwegian Central logins and other web questions The Automation Support Team can be reached at 1-866-625-1160 and is available Monday through Friday from 9:00am – 6:30pm EST
Helpful Contacts
• Reservations (FIT & Groups): 1-800-327-7030
• Concierge Desk (Post-booking special requests for Haven & Suite guests): 1-855-625-4283
• Payment Services (Refund discrepancies, commission payments & insurance inquires): 1-866-625-9177 / paymentservices@ncl.com
• Shore Excursions: 1-866-624-1167 / shoreex@ncl.com
• Guest Relations (Post-Cruise Issues): https://www.ncl.com/case-submission
